Why Do G2 Reviewers Love Onshape?

Anywhere Access with Cloud-Native CAD

Onshape remains a premier cloud-native CAD software, offering advantages that traditional CAD solutions simply can’t match. The freedom and flexibility this provides is a recurring highlight in user feedback.

“The freedom to have my whole CAD-Library everywhere I need it," Andreas G., a mechanical designer, writes as the best thing about Onshape. This sentiment is echoed by many users who appreciate the ability to work from anywhere.

The cloud approach eliminates concerns about data loss that plague traditional CAD systems. As Maurice M. explains, "One of the biggest advantages of Onshape is the cloud saving. You never lose any progress if the device is crashing."

This accessibility extends beyond location flexibility to hardware requirements as well. Gaurav C., a mechanical research and development engineer, appreciates the "ability to run a powerful CAD software from not-so-powerful computers," making advanced CAD capabilities accessible to teams with varying resources.

Seamless Collaboration and Version Control

The cloud-native foundation enables a level of collaboration that transforms how design teams work together. Principal Mechanical Engineer Brian B. puts it simply: "The best part about Onshape is collaboration. Seamlessly working together with your team."

For projects requiring multiple contributors, this feature is particularly valuable. Abraham R. highlights how "cloud based real-time collaboration in which multiple people can work on the same design" provides significant advantages for his biomedical device design team.

Beyond basic collaboration, Onshape's sophisticated version control receives consistent praise. CAD and CAM technician Christopher D. compares it to software development tools, noting how "the git-like versioning and history gives you ultimate control of every move you make."

The ability to track changes and explore design alternatives without fear of losing work creates new possibilities for innovation. Kristian F., a senior engineer, values "the fact that you never lose any work due to constant saving and have the option to restore or make a branch from an earlier stage of work."

Outstanding Customer Support

Support quality remains a standout feature of the Onshape experience, with reviewers consistently describing the support team as responsive, knowledgeable, and genuinely helpful.

Equipment Engineering Technician Eric P. contrasts Onshape with previous experiences: "Customer support is A+! I have used other CAD systems that wanted to charge me hourly tech support to solve issues with the program. Onshape is very quick to respond to any emails sent and either show what I've missed or offer a solution to the problem."

This level of service extends from initial onboarding through the entire customer relationship. Business owner Gustavo C. notes this distinction, writing, "I have never experienced such good pre- and post-sales support in the other products we had used before…. PTC considered me as a top client since the beginning."

The direct access to support through document sharing continues to be a key differentiator. When users encounter challenges, they can instantly share their document with Onshape support through a simple click, providing the support team with direct access to the relevant design data.

Consistent, Automatic Updates

One of Onshape's most appreciated features remains its regular update schedule. The platform continues to automatically update approximately every three weeks, delivering new design and management capabilities without disrupting workflows.

This approach allows the platform to evolve rapidly. The responsiveness to user feedback particularly stands out. 

Sebastian S. reinforces this point, noting that "the feature set keeps improving, especially from feedback," which creates a sense of partnership between users and the development team.

In 2024, Onshape delivered over 700 improvements for all users, further solidifying its position as one of the fastest-growing CAD systems.

Experience Onshape For Yourself

In addition to our 2025 G2 recognition as one of the “Best Fastest Growing Software Companies” and “Best CAD & PLM Software Products,” perhaps David G. best captures what makes Onshape special: “I use this program daily, and it has changed the game for us in ways I never would have expected... for the cost, ease of use, implementation, and what we actually use it for, it knocks everything else out of the water.”

Ready to see why so many engineers and designers are making the switch to Onshape? Experience the cloud-native difference for yourself. No installation is required – just sign up and start designing in minutes.